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International growth creates finance complexity fast. For [PIAS], the challenge was not only to manage more subsidiaries, currencies and processes. It was to build one financial environment capable of supporting a global music business with more consistency, visibility and control.
This NetSuite customer testimonial explains how [PIAS] worked with Novutech to centralize financial management, standardize accounting processes, digitize finance operations and support intercompany complexity across countries.
[PIAS], short for “Play It Again, Sam,” is an independent Belgian record label founded in Brussels in 1982 by Kenny Gates and Michel Lambot.
From the beginning, [PIAS] has supported and promoted artists globally through an international network of music lovers. Over the years, the company expanded its reach by opening subsidiaries in several countries and acquiring key labels, including the classical music label Harmonia Mundi.
That international expansion created the need for a finance system that could support a more complex, multi-entity organization.
As [PIAS] grew across countries and continents, the company needed to streamline financial operations, standardize accounting processes and harmonize its systems.
NetSuite became the ERP solution to support that transformation.
The main objective was clear: centralize the financial management of the group’s subsidiaries in one scalable system. Today, [PIAS] manages around 30 subsidiaries in NetSuite, with more than 35 users from the finance department.
NetSuite helps [PIAS] support:
The move to NetSuite also enabled [PIAS] to digitize its accounting processes, replacing paper archives with financial documentation hosted digitally in NetSuite.
For [PIAS], NetSuite was not only about centralizing accounting. It also had to support a high-volume, international finance environment with specific business flows.
One key complexity comes from artist royalty revenues and expenses. These transactions need to be recorded in the subsidiaries where contracts are signed, which creates many inter-subsidiary costs and revenue recharges.
To support this, several solutions and automations were implemented in NetSuite, including:
This helps [PIAS] manage intercompany finance flows more consistently across its organization.
[PIAS] also optimized its purchasing process by systematically using purchase items instead of posting directly on general ledger accounts.
This approach applies from the purchase order stage through to vendor bill processing.
The objective was to improve expense management while making processes easier to understand for the teams. It also supports intercompany re-invoicing and mirroring of intercompany invoices during intercompany recharges.
Because NetSuite uses the revenue or expense accounts linked to items, this setup is particularly useful for a business where intercompany flows represent a significant part of operations.
To further support [PIAS]’s finance operations, several custom solutions and optimizations were added to the NetSuite environment.
These include:
Together, these optimizations help [PIAS] improve automation, control and operational efficiency inside NetSuite.
[PIAS] continues to evolve its NetSuite environment as the business grows.
Future objectives include:
This reflects the long-term nature of the NetSuite journey. The ERP environment is not static. It continues to evolve with the company’s operational and financial needs.
With NetSuite, [PIAS] has built a more unified financial environment across its international subsidiaries.
The company has centralized financial management, standardized accounting processes, digitized finance operations and improved its ability to manage complex intercompany flows.
For an international organization like [PIAS], this creates a stronger foundation for consolidation, reporting, automation and future growth.
“Novutech has been a trusted partner to [PIAS] since the beginning of our NetSuite journey. We have relied on their expertise and product knowledge, as well as their professionalism. Furthermore, Novutech’s team is always available and attentive to our needs. Novutech is a reliable partner without whom the tool we use today would not be as effective and efficient. Thank you Novutech!”
Nicolas De Bie — Finance Director, [PIAS]
“NetSuite is the ideal solution to meet the needs of an international company like [PIAS]: integration of subsidiaries across different continents, Europe, UK, USA, Australia, and multi-currency management, EUR/USD/GBP/AUD, numerous analytical axes to facilitate reporting, and ease of consolidation thanks to the intercompany automation features. NetSuite offers a comprehensive solution that can be easily tailored to our specific needs. Besides allowing the [PIAS] group to unify the systems used in the many subsidiaries of our group, NetSuite has enabled us to entirely digitize our accounting and financial processes.”
Nicolas De Bie — Finance Director, [PIAS]
Novutech helps growing European companies implement, optimize and support NetSuite so finance operations can scale across subsidiaries, countries and currencies.
[PIAS] chose NetSuite to centralize financial management, standardize accounting processes and support international operations across multiple subsidiaries, legislations and currencies.
[PIAS] manages around 30 subsidiaries in NetSuite, with more than 35 finance users working in the system.
NetSuite supports intercompany processes at [PIAS] through segmentation, recharging workflows, mirroring intercompany invoices and self-billing for automatic supplier invoice creation.
[PIAS] digitized its accounting processes in NetSuite, eliminating paper archives and hosting financial documentation digitally within the ERP.
Novutech supported [PIAS] throughout its NetSuite journey with expertise, product knowledge, custom solutions and ongoing support to improve the effectiveness and efficiency of the system.
customer-use-case
Customer use case
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